Privacy Policy

Effective Date: 01/01/2025

themobilemed.com (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and protect your personal information in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable privacy regulations. By using our website and services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect personal information from you when you visit our website, fill out a form, subscribe to our newsletter, or interact with us in any way. This information may include, but is not limited to:

Personal identification details (name, email address, phone number, etc.)
Health-related information (when required by services we provide, subject to HIPAA compliance)
Any other information you choose to provide us

2. Use of Your Information

We use your personal information for the following purposes:

To provide you with the services, products, or information you request.
To communicate with you regarding your inquiries, requests, or account-related matters.
To comply with legal, regulatory, and operational requirements, including HIPAA regulations when applicable.
To improve our website, services, and customer experience.

HIPAA Compliance: If you provide health-related information through our services, we ensure that your health information is handled in compliance with HIPAA. This means we take necessary precautions to safeguard your health data, and we will not share it without your consent, unless required by law.

Location Data

We may collect and process location data, including GPS coordinates and IP addresses, when you use our services. This data is utilized to enhance service delivery, ensure accurate routing, and improve user experience. We do not share your location data with third parties without your explicit consent, except as required by law or for essential service operations.

3. Sharing Your Information

We may share your personal information in the following circumstances:

With service providers: We may share your information with third-party service providers who assist us in operating our website or conducting our business (e.g., hosting, analytics, communication tools). These third parties are contractually obligated to maintain the confidentiality of your data.
With healthcare professionals: If applicable, we may share your health-related information with healthcare providers or professionals involved in your care, in compliance with HIPAA.
As required by law: We may disclose your personal information if required to do so by law, regulation, or legal process (e.g., a subpoena or court order).
With your consent: Any other disclosures will be made only with your explicit consent.

4. Security of Your Information

We take reasonable steps to protect your personal information from unauthorized access, alteration, or disclosure. This includes implementing physical, electronic, and procedural safeguards in line with industry standards and HIPAA requirements.

We respect your privacy. We do not share, sell, or disclose any information we collect through our SMS services with third parties for marketing purposes.

5. Your Rights Regarding Your Data

You have the right to:

Request access to your personal data and health information.
Request corrections to any inaccurate or incomplete information.
Request deletion of your data, subject to applicable legal obligations.
Withdraw consent for the use of your personal data where applicable (note that this may impact the services we can provide).

To exercise any of these rights, please contact us using the contact information provided below.

6. Contacting Us

If you have any questions or concerns about this Privacy Policy, how we handle your personal information, or if you wish to request access or corrections to your personal data, please contact us at:

Mobile Med
info@themobilemed.com
917-596-1792
155 Cuthbert Rd. Kew Gardens, NY 11415

7. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.

themobilemed.com

Need quality healthcare at home? The Mobile Med delivers professional medical services to your doorstep, ensuring prompt care wherever you are.